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Minimizing Risk Through Contract
Negotiation
Control over a company's potential liabilities is never
greater than during the contract negotiation process.
Exercising that control is an important strategy for
minimizing financial losses and damage to your reputation
as an environmental consultant.
After all, without the benefit of a solid contract,
business disputes are sent to the courts to be handled,
tying up company time, manpower and financial resources.
No one really wants a bunch of lawyers and a judge deciding
what you should have done and what you can do.
Is there such a thing as an ideal contract? Probably
not. There are, however, definite opportunities to develop
a solid contract to effectively protect your business
interests. The following 12 "commandments"
offer some guidance in contract negotiations.
- Never begin services until you have a complete
and executed agreement. Even the simplest
assignments can result in disputes among clients.
When you put done in writing what you will be doing,
you minimize the potential for misunderstandings.
- Define your scope of services:
Most of an environmental consultant's lawsuits involve
clients. The motive for the suits are often a client's
shattered expectations. Right upfront, every attempt
needs to be made to minimize ambiguity. Make things
as clear as possible. Also, the contract should contain
the services or activities that you will not do.
- Make certain that your contract is internally
consistent. Consistency is one of the keys
to successful risk management. You want to make sure
you and all staff stay within the established contract.
Don't step out of it.
- Do not become the insurer or guarantor of
the success of the project. Keep away from
making unnecessary promises. Don't guarantee anything!
The liability attached to such promises made, then
broken, can be large.
- Foresee the Foreseeable. That means
identify those areas of the contract that traditionally
have been a source of liability for design professionals
and address them in the negotiations and in the contract.
- Make certain that your subconsultants live
by the same rules you do. Consultant activities
pose risks to you, too. Assuring that they live up
to your standards and are properly insured will minimize
your risks.
- Allocate and control liability.
Limitation of liability clauses are common and enforceable
in many states. They are also an effective tool in
attempting to limit exposure to your client.
- Control the cost of dispute resolution.
Should a contract dispute arise, it's wise and cost-effective
to have an established alternative -- such as the
use of mediation or arbitration -- to resolve the
conflict quickly.
- Don't give away the protection of your professional
liability insurance. For one thing, don't
promise the world. Don't make promises that are undeliverable.
In your contract, beware of superlatives and phrases
such as "highest standard practice." This
kind of language only increases your exposure.
- Make certain that you can recover for additional
services. Performing additional service is
nice for your clients. If the contract doesn't state
how you are paid for these services, however, you
have the potential to lose money.
- Don't give away the little bit that the
law has given you. Under the law, you have
certain rights. Don't sign away those rights.
- Don't lose during performance what you gained
during negotiation. It's easier to avoid
a lawsuit than it is to win one. Act consistently
within the confines of your duties and obligations
established by the contract. Don't assume or do more
work than your contract sets forth. Most of all, act
professionally.
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