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Manufacturer Demands Documentation

The Problem: An environmental consulting firm insured by XL Environmental was hired to perform environmental consulting services for a valve manufacturing facility as part of a Brownfield project. Midway through the work, the manufacturer sent a letter to the insured threatening litigation and demanding copies of all of the insured’s original documentation on the project and the execution of various confidentiality agreements. Unsure of what information they were legally required to provide and/or sign, the insured notified XL Environmental.

The Response: XL Environmental’s consultant and attorney were able to assess the insured’s obligation to provide documentation. They assisted the insured in drafting a response to the manufacturer that included only that information to which the manufacturer was legally entitled. After receiving the response and documentation, the manufacturer abandoned the issue. The client continued to work without further legal action from the manufacturer.

The Benefits: Environmental loss control and claims management are integral aspects of XL Environmental approach to environmental risk management. The quick response and expertise of XL Environmental Claims’ staff provided a favorable resolution, saving the client significant time and money addressing the unwarranted request for information and allowing them to focus on profitable business operations.

 
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