Subcontractor Selection And Oversight
The importance of a subcontractor selection
program can be summed up in the following statement:
Your company is ultimately responsible for the success
of your client’s project. The selection of a
subcontractor should not be taken lightly. The subcontractors
you select represent your company in the eyes of your
client. Clients do not differentiate between those
tasks performed directly by the engineer’s staff
or by the engineer’s subcontractor. The subcontractor’s
job performance, professionalism and errors are directly
reflected on your organization. The client equates
the engineering firm’s role as expansive, with
greater accountability for not only design flaws,
but also construction errors.
As a result of this expanded role, clients look toward
engineers to ensure that a project’s various tasks
are completed in a manner consistent with project specifications
and professional standard of care, and do not impact
the overall cost or schedule of the project. Culpability
falls on the shoulders of the engineers, who may be
held liable for any claims that are attributable to
the actions of the subcontractor, or for the engineers’
failure to oversee/direct the actions of the subcontractor.
On average, a typical engineering design company utilizes
subcontractors to complete between 15% to 35% of a project.
Clients are typically unsympathetic if your subcontractor
causes a project delay, cost overrun, scheduling conflict,
or is unable or unwilling to comply with the project
specifications. Even more important, who is going to
pay if a specific project or project task must be duplicated
due to subcontractor error?
Multiple Roles And Degree Of Control
Engineers have exposures from field and office subcontracted
personnel, such as observing construction in the field;
relying upon other engineering design firms’ plans
and specifications; and working with subconsultants,
such as electricians and plumbers, on the overall project
delivery. The responsibilities associated with many
engineering design services, particularly those that
are long-range, multi-phase design projects, include
on-site supervisory presence (which may be observation,
supervision or direction), a combination of design activities
or active participation in the construction process.
These multiple roles on the project may result in a
high degree of control over the project, and problems
related to the final product will be attributed to the
engineering design firm even if the problem was the
responsibility of the contractor, subcontractor or another
entity. The enigma in design projects is that as the
degree of control on a project increases, so too does
the likelihood of responsibility as the controlling
party. However, the greater control the engineer has
over the project, the higher the likelihood that they
have screened the subcontractor, have authority to stop
and control work, have authorized the subcontractor’s
performance in the field, and have contractually addressed
their concerns with the subcontractor.
The duty of architects and engineers entrusted with
the design process is generally limited to the responsibility
expressly undertaken in a written contract for services.
Thus, unless specifically assumed, the design professionals
will not be bound to duties involving supervision and
control of the construction, maintenance of safe conditions
on the project or safeguarding against defects by a
general contractor. Design professionals encounter situations
in the field that may not be expressly described in
the scope of work, such as activities outside the specifications
or health and safety issues. In most cases, design professionals
are not responsible to warn construction workers of
the existence of hazardous conditions on the project
site. The appropriate response is based upon the scope
of work and contractual responsibility.
Protecting Against Health & Safety Claims
The engineer should protect himself from the subcontractor’s
health and safety claims not only contractually by addressing
supervision, control, safety and defects, but also through
their actions in the field. Despite the limitations
within their contract, design engineers may act outside
their scope of work as they begin to direct the means,
methods and controls at the project site. Therefore,
if the design professional provides construction means
and methods directions or provides suggestions on how
to correct safety deficiencies, then the courts could
assert that the design professional deemed control of
the site through site actions. This further places the
responsibility of the subcontractors’ actions
onto the architect/engineer. However, in the event that
a claim arises, the ability for the subcontractor to
pay legal and defense costs, as well as any fines, penalties
or settlement costs, will minimize the likelihood that
the engineering firm will be perceived as the only "deep
pocket" associated with the project delivery.
Subcontractor Selection Procedure
Confusion and miscommunication regarding project roles
and responsibilities may lead to scope exceedence and
potential liability, which may be amplified if the engineering
firm utilizes unknown subcontractors—those with
whom they have no relationship or are located in a different
geographical area(s). Assessing the qualifications of
a subcontractor and selecting the most appropriate company
is one of the first steps in minimizing the likelihood
of a claim involving the engineering firm and/or the
subcontractor.
To help reduce your risks, an engineering firm should
have a written subcontractor selection procedure that,
at a minimum, includes:
- Who selects subcontractors
- What to look for in a good subcontractor
- Evaluation of subcontractor’s operations
- Development and implementation of a written subcontract
agreement
The written subcontractor selection procedure should
first evaluate the individual(s) who has the authority
to select a subcontractor. The individual(s) should
be provided with appropriate training in evaluating
subcontractors, and should track and document due diligence
of subcontractors annually. Evaluation of subcontractors
should consider the following:
- Cost: Cost should be considered, but not at the
sacrifice of quality.
- Subcontractor Reputation: What do your peers say
about the subcontractor’s job performance?
- Proper and Comprehensive Response to Your Proposal:
Do the subcontractors respond to your technical proposal
with understanding and comprehension?
- Good Financial Condition/Insurance Coverage: Does
the subcontractor have Contractors Pollution Liability
Insurance and bonding abilities? Both illustrate the
financial stability of the company.
- Health & Safety Program: Make sure subcontractors
have their own program and will not just rely on your
organization for health and safety information, direction
and correction.
- Certifications/Licenses: Ensure that the subcontractors
are properly certified or licensed to provide their
services.
- Quality Assurance Programs/Standard Operating Procedures:
How does the subcontractor ensure quality services?
- Certificates of Insurance: Obtain documentation
regarding the subcontractor’s insurance status,
and be named as an additional insured on their policy.
Once the engineering firm has evaluated each of their
subcontractors, it is suggested that the firm generate
an approved subcontractor list. This will reduce your
firm’s chance of working with unknown or unqualified
subcontractors.
Written Agreement
To best protect your company’s interests, a written
agreement between your firm and the subcontractor should
be executed prior to commencement of project activities.
For subcontractors that you utilize frequently, you
may choose to develop a master service agreement (MSA)
with mutually agreeable language. This will eliminate
executing a complete contract each time you utilize
this subcontractor, and a purchase order may be used
that specifies a detailed scope of work and references
the MSA for each project. At a minimum, a subcontract
agreement should include:
- Detailed scope of work
- Terms and conditions
- Indemnification language
- Insurance requirements
- Responsibility for utility identification if subsurface
activities are part of the project scope
- Right to retain second tier subcontractors
- Health and safety responsibilities
Once the firm has awarded services to a subcontractor,
it is prudent to provide adequate oversight of the subcontractor’s
activities. Subcontractor involvement on a project raises
questions regarding the design professional’s
responsibility for safety at project sites. Due to workers’
compensation laws, site workers cannot sue their employer,
but can file suit against third parties, such as design
professionals who are present at the job site. There
are several ways the courts establish that a design
professional had control over the site:
- Subcontract Agreement Language: Does the project
contract state that the design professional is responsible
for construction means and methods, or safety precautions
used by the subcontractor?
- Design Professional Authority: Many design engineers
accept the authority to shut the job down. Courts
can assert that the design professional assumed control
of the site through the project contract.
The purpose of observing subcontractors’ activities
is to prevent or reduce the likelihood that safety,
schedule or quality is compromised. For those projects
that require field activities, it is recommended that
your company assign a field representative to observe
daily operations. This typically improves production
and reduces "down time." The field representative
can quickly assess any potential problems and assist
the project manager in making decisions to reduce the
impact to the project’s quality and budget. The
field representative should document the subcontractor’s
progress in a bound notebook. The notebook should also
contain any significant changes to the proposed scope
of work that are attributable to the subcontractor.
Upon project completion, the project team should assess
and document the subcontractor’s performance.
This will enable your firm to decide whether it will
utilize this subcontractor in the future, and if the
subcontractor should be retained on your approved subcontractor
list.
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