The Problem: A sewage backup into a company’s facility disrupted business operations and led to a lawsuit against a sewage management firm insured by XL Environmental. The insured had failed to detect a rock that caused the sewage backup and resulting damage to the claimant’s merchandise. The claimant filed suit for thousands of dollars in textile damages.

The Response: XL Environmental found expert witnesses to evaluate what the claimant purported to be exorbitant loss of merchandise. The experts’ evaluations of the quantity and quality of the damaged goods led to a much more realistic amount of the actual damages incurred. An out-of-court settlement was reached for a greatly reduced sum.

The Benefits: XL Environmental’s ability to find and retain expert witnesses that could add their knowledge and industry expertise in support of the client assisted in a favorable resolution of the claim. The client avoided costly litigation and settled for an amount much less than the claimant originally demanded.